Join the Team

Overview

Church Growth Coach exists to equip pastors and church leaders with practical tools to grow healthy, thriving churches.

We are looking for a highly organized, proactive, and detail-oriented Operations Manager to oversee the day-to-day execution of the business. This person will serve as the operational backbone of the organization—ensuring systems run smoothly, clients are cared for, and the founder is freed up to lead, coach, and create.

This is a fast-paced, high-responsibility role for someone who thrives in ownership, problem-solving, and execution.

Key Responsibilities

1. Operations & Systems Management

Oversee daily business operations and ensure all systems are functioning smoothly

Manage and improve workflows, processes, and backend systems

Maintain CRM, payment systems, and internal tracking tools

Identify inefficiencies and implement solutions proactively

2. Client Experience & Support

Serve as the primary point of contact for client communication

Handle customer service inquiries (logins, billing, access, etc.)

Ensure a seamless and high-quality client experience across all touchpoints

Troubleshoot issues and resolve them quickly with excellence and care

3. Invoicing, Billing & Payroll

Manage all invoicing and subscription billing

Track payments and ensure accuracy across platforms

Process payroll and contractor payments

Maintain financial organization and reporting for leadership

4. Coaching Program Coordination

Schedule all coaching calls (1:1 and group)

Manage calendars and ensure calls run smoothly

Send proposals and onboarding materials for new clients

Track client participation and engagement

5. Content & Platform Management

Upload and organize content within the membership platform

Maintain and update the website

Ensure all resources, videos, and materials are accessible and accurate

Coordinate with developers or tech support when needed

6. Event Planning & Execution

Plan and execute the annual Church Growth Conference

Manage logistics including registration, communication, vendors, and timelines

Oversee attendee experience from registration to follow-up

Support marketing and promotional efforts for the event

7. Executive Support

Support the founder with scheduling, priorities, and follow-through

Assist with project management and initiative execution

Help move ideas from concept → completion

Who You Are

Extremely organized and detail-oriented

A proactive problem-solver (you don’t wait—you figure it out)

Strong communicator (written and verbal)

Tech-comfortable (able to learn and navigate multiple platforms quickly)

High ownership mentality—you treat the business like it’s yours

Able to manage multiple priorities without dropping the ball

Passionate about serving churches and pastors

Tools You May Use

(Not required, but helpful experience)

Stripe / payment platforms

Mailchimp or email marketing tools

Website platforms (Squarespace, etc.)

CRM systems

Google Workspace

Slack or team communication tools

Success in This Role Looks Like

Clients feel taken care of and supported at all times

Systems run smoothly with minimal oversight

Calls, content, and events are executed with excellence

The founder is freed up to focus on vision, coaching, and growth

Problems are solved before they become issues

Position Details

Remote position

Flexible schedule with availability for key meetings and events

Full-time

Final Note

This is not a passive administrative role.

This is a high-impact operations position for someone who wants to take ownership, build systems, and play a key role in helping churches grow and thrive.

We’re looking for a sharp, people-focused DM Sales Specialist to turn Instagram conversations into customers. You’ll be the first human touchpoint many followers have with our brand, and your job is to guide them from “curious” to “confident buyer” through authentic, value-driven dialogue.

This isn’t a copy-paste support role. We need a natural conversational seller—someone who understands social tone, builds rapport quickly, identifies needs fast, and knows how to close without sounding pushy.

What You’ll Be Doing

    •    Engage with inbound Instagram DMs daily and convert qualified leads into sales

    •    Respond promptly, personably, and on-brand to followers to build trust and move them through the decision process

    •    Ask smart questions to understand a prospect’s needs and recommend the right product or offer

    •    Track conversations, follow-ups, and sales inside our CRM or tracking system (we’ll train you)

    •    Identify buying signals, objections, and trends to help refine our sales playbook

    •    Maintain a positive, consistent brand voice while still sounding human and authentic

    •    Collaborate with our social, marketing, and customer support teams for seamless handoffs

Ideal Candidate

    •    Proven background in sales (especially social media, DMs, or consultative sales)

    •    Strong written communication skills — fast, clear, and emotionally intelligent

    •    Comfortable closing sales and asking for the order in a natural, relational way

    •    Able to handle multiple conversations without losing the personal touch

    •    Coachable, growth-minded, and open to feedback

    •    Bonus: Experience with Instagram, online communities, or social-first brands

Hours & Expectations

    •    Part-time to start (10–20 hours/week), with room to grow based on performance

    •    Quick response times during agreed-upon hours

    •    Performance-based incentives and bonuses available

Why This Role Matters

Your work will directly drive revenue and deepen relationships with our audience. You’re the voice behind the DMs—shaping first impressions, building trust, and turning followers into loyal customers.